CompleteCloud Platform
Your entire IT infrastructure, delivered and supported in a per-user per-month pricing model.
What’s Included?
Our all-inclusive platform is delivered and supported in a per user, per month pricing model, including:
Managed Security
Layered security that meets industry compliance standards; includes 24/7 security operations center and Data Loss Protections (DLP) consultation
Hosted Desktops
Offering secure mobility and unique specification options varying employee needs
Servers & Unlimited Storage
Business/active directory, dedicated email exchange, file and app servers, private voice PBX, and infrastructure licensing
Local Hardware
Complete site hardware refresh includes firewalls, managed POE switches, wireless access points, Windows thin clients, and phone handset
Connectivity
Fully managed and paid redundant data center internet and local site internet
Productivity Suite
Email archive, secure file sharing, and collaboration tools; unified communications includes video conferencing, soft phone, and chat
Avatara Connect
Anywhere access to hosted desktop, soft phone, video, chat, remote files, and SSO web apps; custom dashboard reporting at a glance
Artificial Intelligence
Ava, our proprietary self-healing Artificial Intelligence, offers automated proactive support, pre-support engagement diagnostics, anomaly monitoring, and user productivity tips
Customer Portal
Track cases, orders, and projects; change management and real-time resource manager; billing detail; customer satisfaction surveys; security risk metrics; user productivity metrics
US-based 24/7 Support
Quick response times are a priority; support is always available via phone, text, or chat
Disaster Recovery
Site and device independent, 30 days of operational backups
Compliance Documentation
Written policies, SSP, and evidence
The Smart IT Platform for Healthcare
CompleteCloud is a Smart Platform that was built for security and productivity and is delivered and supported in an all-inclusive per user per month pricing model, giving healthcare organizations a competitive advantage and peace of mind.
